Staff was really helpful and responsive. Also proactively reminded customers on liabilities so that it’s clear if an incident happens. However the condition of the car dampens the positive experience.

The service was excellent and very thorough. The staff also explained driving precautions in Malaysia, which was very considerate.

For this round the booking car was a bit old. So, it would be advice to make sure the rental car could be newer or at least looks nicer.

The price offer are still higher than my expectation. If provide more discount will be better.

Can you make the deposit fee cheaper and more convenient ?

There was only one counter staff and she was not at the counter when we arrived. She was away from the counter for 10mins as she had to settle a dropoff of another customer. Collection process took approx 15 mins which includes paperwork and brief intro to the car. As there was another fellow customer before us, the total waiting time was approx 25mins before our turn. Total time to collect the car was approx 45mins.

Very smooth booking process. This is my first time booking and will book from thus website again.