Fairly average.

Overall, it was an average experience. The guy charged extra as a tip without informing beforehand. Only after asking about the discrepancy (though the amount wasn't much), he explained.

Not bad, the car is very new, and we managed to fit three 24-inch suitcases and one 20-inch suitcase.

The store was very easy to locate, and the staff explained the return process and location during the pickup.

The car provided was quite new, with only about 7,000 kilometers driven. The handover and inspection process were very convenient, and there were no additional insurance charges. The staff were patient, and when I couldn’t understand their English due to an accent, they kindly waited for me to use a translation app.