The service quality was satisfactory. Even though my foreign language skills are not great, I was able to pick up the car without any issues. The vehicle had considerable mileage, but its condition was still good. The car inspection during return was very quick, and I only had to wait a short while to take the shuttle back to the airport.

The car was in good condition, and when returning it, there was no inspection; we simply handed the keys to the counter. However, the car deposit has not been unfrozen even after over a month, which feels a bit too long.

The car was great, as were the Icerental 4x4 staff. What wasn't good was the shuttle wait to get to the car rental. It was supposed to be every 10 minutes, but was more like an hour wait, which is unacceptable.

Helpful staff on arrival of drop off and pick up. Great car, clean when got inside. I didn't need to use them throughout the trip but I knew what number to call if necessary. Would 100% recommend and use again.

Booking platform was easy. There could have been an option of insurance and made it more easy to understand that but I sorted it when I got to the rental shop. Easy to use website. Would use QEEQ again.