KEFLAVIK INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The lady at the Reykjavik car rental counter was super nice!! Excellent service—she was responsible, attentive, and very patient.

Very satisfied, super efficient.

Very satisfied, both pick-up and drop-off were very convenient.

Very professional.

The staff coordinated promptly upon arrival. The car pickup process took some time, but the return was very quick, about 10 minutes for the inspection. There was also a shuttle bus to the airport. Overall, the experience was good.

Very easy to find.

I booked a specific Land Cruiser but got a Defender instead, which was slightly disappointing. Other than that, everything was fine.

The staff were friendly and courteous, provided detailed answers, and informed me about things to pay attention to on the road. However, they downgraded the car and misleadingly claimed it was an upgrade. This kind of behavior is deceptive to customers and unacceptable! Furthermore, the car was close to needing maintenance and had faults, reflecting poor management by the rental company, and it was very unsafe. Poor service!

Excellent

I first used QEEQ in 2015, and now it's been 10 years. QEEQ's service is absolutely unbeatable. Whenever there's a problem, their customer service always helps resolve it.

The waiting time was short, the instructions were clear, and the service attitude was great.

Very good.

The first car had a nail in the tire. Make sure to thoroughly inspect the car before picking it up.

Overall experience was great.

Very satisfied with the car rental experience. Great service attitude, detailed explanations, and straightforward, engaging responses to questions.

Pretty good

Good service and latest car models.

Friendly and professional

Excellent!

During the trip, a low tire pressure warning appeared. After returning to Reykjavik, I went to the downtown service center and got a replacement vehicle.