Good Service both counter staff and staff at pick-up point

Excellent service, the process for picking up and returning the car was simple and very quick. No deposit required, felt great.

They gave us an old model Civic and refused to change it, saying we could file a complaint. Very bad service.

Love it. Thank you.

Love it. Thank you.

Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.

None

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.