It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.

Very good

Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***

Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!

All things wer up to standard

To maintain the standard

Like: quick service and the best contition of the car
Dislike: I still have not received the funds that were reserved for the vehicle but the company deducted a further R1100 from my credit card