Service was terrible. The first time I went there I had to go back to the airport to get my wife. Afterwards my wife was not needed because she wasn't the driver .

We read a few comments on different sites with displeased customers, but found our experience very straight forward. No up selling of features a bonus!

Easy online booking and rates much more reasonable that the rental car sites.

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

They lie to you that without the Via Verde you will get a fine. So you upsell

Search a lot for good prices.

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again