No queue on the day.

Excellent service, straightforward process, new car models, fantastic

The fuel level was less than a quarter but marked as 2/8. It's hard to gauge when returning the car, which seems like a deliberate way to take advantage.

The staff had a bad attitude when renting the car.

Like: Having air conditioning in the back two rows of van was critical. Two previous trips to Greece were almost ruined by a large van with no air-conditioning in the back seats. A disaster for a country like Greece.
Dislike: Very Fast service for pick up; Very friendly, helpful staff; Drop off very easy, and staff very helpful in finding a couple of carts and helping us unload. Top marks! Thank you so much!