ALAMO CAR RENTAL REVIEWS

担当者が素晴らしかった。 良い仕事をしています。

使いやすいサイトです。

Not easy to locate the car after getting the car key

As always they tried to convince us to pay for insurance and upgrades, but I resisted. At the moment of pickup they upgraded anyway.

Great. I had a similar reservation with a competitor for twice the price.

Very satisfied

Satisfied

Overall, it's pretty good, but the price was quite expensive during the Holy Week.

The process was smooth with no additional services. All cars were parked there, allowing me to pick one myself. Five-star review!

Very satisfied!

The Toyota RAV4 was the perfect vehicle for us as a couple travelling around Salt Lake City and Moab for 10 days. The mid-size SUV was able to meet our needs with sufficient room and lots of space for luggage. Ember the Customer Services Agent who served us was excellent and was efficient with our pick-up. Ember did not try to sell us any unnecessary cover as we had booked everything in advance. The only minor issue was Ember wanted details of my return flight for the drop-off, which took me a bit of time to find. The drop-off was very easy and seamless with a printed receipt provided on request. I did not purchase a tank of fuel so I filled up the tank before dropping of the vehicle. There are lots of gas stations in the local area.

The booking platform was excellent and provided a vast choice of vehicles at a great value. I would suggest making it easier to redeem loyalty rewards. I will be booking another rental car in October 2025 for another trip.

Very satisfied

It's a small company, but the service is pretty good, and the car is excellent.

Satisfied

Very satisfactory.

It's okay, but the wait time for picking up the car was too long.

After the contract amount was confirmed, an extra charge of over 100 dollars was mysteriously deducted. Although the overcharge was refunded a few days later after I raised the issue with Zuzuche, the store never provided any explanation or apology. The experience was not great!

The overall service is quite good. They introduce additional insurance but do not force you to buy it; it’s entirely up to your choice. The car provided was not the one reserved, but its condition was good and the trunk space was spacious enough.

The counter pickup process was simple and efficient. Great service, easy car pickup and drop-off at the parking lot. The self-service car condition inspection and upload were very effective. Highly commendable!

Very nice attendants.

Easy, cheap and fast.

The car was in good condition, however they did not have the automatic that was requested. I am not sure why the reservation for an auto was not honoured. Luckily I am able to drive a manual - but someone who has only driven an auto would have been in big trouble as there were no other vehicles available. Not a suitable situation. Reservations are made to be honoured

No issues

The gentleman that we talked to at the Alamo counter was friendly and very helpful. He answered questions and did his best to get things taken care of as quickly as possible while still being very thorough.

Booking was quick and easy, as I've come to expect from QEEQ!