ALAMO CAR RENTAL REVIEWS

Absolutely fantastic experience.

Pretty good overall.

Overall very satisfied.

Very effective

Super satisfied! I’ll definitely come back next time.

Really good, the service was spot on.

Alamo’s always been solid for me, it’s my go-to every time.

Pretty good overall.

Super satisfied with the whole experience.

Car return and inspection were super fast, and my deposit was released to my credit card right away.

The staff were really friendly and always happy to help.

What I really like about Alamo is that they have a whole row of cars in the lot, and you can just pick whatever you want within the category you booked. I ended up grabbing a Jetta with only 10,000 km on it and almost brand‑new tires. I did kind of regret not choosing the Mazda 3 once I drove off… That said, it was super fuel‑efficient. Out of everyone in our group, we drove the most miles but spent the least on gas.

Booked a SEAT with automatic transmission but was given a near‑new Jetour with only 3,000 km on it. The specs are decent and it’s fine for low-speed city driving, but once you get on the highway, the dash keeps throwing three different error messages. The bigger issue is the steering – it feels sticky and correcting your direction takes effort, which makes driving pretty tiring. Not sure if this is just this car or a common Chery problem.
On top of that, it’s a fuel car but they set it up like an EV with a column shifter, which is whatever, but they even removed the start/stop button. You can’t just turn the engine on or off independently; the locking is all automatic sensing too – if you’re within about two meters of the car it unlocks itself, which doesn’t feel very secure when you’re outside.
Then there’s the trunk space: it looks bigger than a regular three‑box sedan, but the fixed cargo cover splits the height in two. A 28" suitcase can only just fit flat under the cover, and the depth isn’t enough unless you recline the rear seats a bit. Overall it’s less practical than a Toyota Yaris sedan, where I can easily fit both a 28" and 26" suitcase at the same time.
All in all, the Jetour is not enjoyable to drive. The space isn’t really usable and the handling is worse. Also, parking lot entrances and spaces around here are pretty narrow, so bigger cars are harder to manage.

Picking up the car was really smooth and hassle-free.

Super satisfied — picking up and returning the car was really easy, everything was great.

Pickup was really smooth and hassle‑free.

The staff were super friendly and really professional. They even helped me switch to a different car type, and overall I’m very satisfied.

Absolutely delighted with the whole experience.

Pick-up and return were really quick and hassle-free.

Prefer not to say