ALAMO CAR RENTAL REVIEWS

Excellent

Excellent

The staff provided excellent service during this car rental.

Very good.

The staff had a good attitude, and both pickup and drop-off were easy. However, they delayed sending the invoice and only sent it after QEEQ followed up.

Picking up and returning the car was very convenient with no waiting required.

All the procedures were completed within 30 minutes, very quick.

The car was in excellent condition, and the process was simple.

The Mercedes-Benz C300e was brand new with just over 10,000 kilometers driven.

Smooth experience

The car is new, with only 18,000 kilometers driven. It's in good condition, easy to drive, and fuel-efficient.

Satisfied

Great experience.

The staff at the store simply asked if I needed extra insurance. I told him I already purchased one domestically, and without any hassle, he handed me the keys and I drove off! Before returning the car, I searched everywhere for a car wash but couldn't find one. I went to the store and asked, and they told me it wasn't necessary to wash it.

The rental company's location is easy to find. Inside the airport, just follow the car rental signs and you’ll reach it. The staff at the company are very friendly. We arrived late, so our reserved car was rented out, but they immediately provided us with a vehicle that had a similar price and even better performance. The entire rental process went very smoothly. For returning the car, simply drive to the area near the airport with car return signs and follow them—it's very convenient. QEEQ's customer service is also very responsible, patiently answering all our questions. Thank you, will definitely come back again.

Arrived at the store to pick up the car at 11 PM. The staff simply used a QR code for online form filling, and once the form was completed, I could immediately get the car. Although there was no manual service, it reduced push sales of add-on items. The car's color was free to choose, and I picked the silver Mustang. The convertible operation was simple, and I sped along Canadian highways. Under safe conditions, I tested and found the car was speed-locked at 198 km/h (don't ask how I tested it; adults take responsibility for their actions).

The car was quite new, they provided a Hyundai Kona, hybrid version, with assisted driving functionality. It made driving less tiring as you just need to keep your hands on the wheel and activate the assist feature.

Good

The procedures are quite convenient.

Our travel companions booked a Volvo XC60 just like us, but through another well-known travel website. Both were picked up from ALAMO car rental. We ended up with a new BMW X3 showing just over 6,000 km, while they got an older model Peugeot 5008 showing over 130,000 km. The difference is clear, and I think this showcases QEEQ's advantage.

The counter is easy to find, and the service attitude is great!