Very satisfied.

車は、ヤリス程度もほどほどで、受付から、駐車場に移って説明を聞いてから、すぐに出発できました。

特に悪いところはないです。車の保険に関して、詳しく分かればうれしい、事故を起こした場合の手順とか

Quick pick-up... Thorough inspection during return, closely checking the car inside and out... Fortunately, there were no damages... After completing the handover, I gave a small tip... The staff was very happy and even helped with the luggage... (My mistake, I should have given the tip earlier, haha... Everyone would have been happier~). The car was quite new with 7000 km mileage... I drove about 800 km... Performance, air conditioning, cleanliness, everything was great~~ Well-maintained~~~~

if car can arrange before arrived is better

nope

The car broke and we have to call 10 times different numbers explaining each time the issue. Some people on phone were only speaking Thai ! We lost 4 hours in the hotel waiting for people coming to repair the car and could not do what planned ! We had no refund from the Europcar