Great service, great car. Free upgrade to almost brand new Audi Q3

We rented a car for 11 days this time and were very satisfied. At pickup, there was only one person ahead of us. Knowing we were driving to Sweden and Norway, they gave us a new car with good features, strong power, and spacious seating, making the long drive less tiring. They even helped us buy the Copenhagen to Malmo bridge pass at a discounted rate. The car performed smoothly on several icy mountain roads in Norway. The funniest part was when they initially offered us this car, none of us had heard of it and were hesitant to take it. The lady at the rental company explained the car's background to us for a while. Returning the car was also smooth—right after parking, a friendly and tall Chinese gentleman came over, inspected the car quickly, and asked me to sign, completing the process.

Free shuttle service.

Extremely satisfied.

Generally satisfied with the service, issues were handled promptly.