The overall process of picking up and returning the car was fairly smooth, and the car's condition was good.

The entire process was relatively quick, and the document verification was fast. Returning the car was also very efficient. Highly recommended.

Picking up the car was very convenient, it's just right there. But they didn't recognize the insurance we bought on QEEQ and scared us into buying their insurance for over $100.

Nobody has warned me that rental at budget from the airport is only for tourists. Spent extra hour to take a car from another budget's office. The employee at airport wasn't helpful.

Low condition car, when I complained one good customer service girl ( Iris) promised to change it. I drove 55km to change, on the way when I called to confirmed 2 customer service guys said “no we don’t have!” In a rude way, let me wait 10 min on the phone twice, promised to call back and never called.

No. Perfect