Satisfied

The front desk staff was meticulous and handled everything promptly.

The car was old (81,000 kilometers) and fuel consumption was high (hybrid SUV, used over 500 RMB worth of fuel for 500 kilometers), which is quite expensive in Iceland where fuel costs 15 RMB per liter. When returning the car, they claimed there was a scratch and asked me to confirm it. After a recheck, they couldn’t find any issues and said they were mistaken, possibly because their attempted excuse didn’t work.

Returning the car was fairly quick, but the airport shuttle runs every 20 minutes, so make sure to allow enough time.

The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.