The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.

They didn't inform us that smoking in the car was prohibited and fined us.

รถสกปรก น้ำมันไม่เต็มและไม่เติมให้เต็ม ให้เติมกลับมาเจ็ดเต็มสิบจะมีใครเติมให้ตรงขีดเดิมได้ staff ไม่มี service mind พูดจาไม่ดี The car is dirty, not full of gasoline and not full. To fill it back seven out of ten staff without service mind speaking badly

try improve car collection waiting time. waited almost 45mins.

good platform for car rental.

Poor car condition.