RIP off by gold car got wose over time used them a Lest ten + times in 2019 as I live in Portugul

Counter staff were completely unhelpful and rude. Will never use them again.

Annoyed by additional charges that weren't clear.

Should have been more transparent with extra charges on pickup

Overall a great experience - very quick at the desk, no hard sell to upgrade anything, simple return, no issues. Car was a bit tired (70,000km), but for the price paid I was more than happy.

Great experience from start to finish - wouldn’t hesitate to recommend.

They have outrageous fees and add ons and you get stuck with last minute.

Poor customer service from Sonia, who wanted to finish her shift. The vehicle had many defects to be reported, which proved difficult in the dark and time consuming but we were helped by Emanuel, who was waiting for his lift home. I have already cancelled my next reservation with you and gold car in February.