Satisfied

The service was excellent, simple, and efficient.

When I arrived at the store, there was no staff, and I had to call them myself. This is quite inconvenient! If a tourist hasn't activated their phone, how can they contact the staff? It is recommended to have staff available at the store at all times. What's even more ridiculous is the license plate number...167! The car sides were very worn, and you could still see the remnants of Hertz stickers on the vehicle. Additionally, there was a long scratch on the body of the car, stretching from front to back.

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

All is perfect.