Very satisfied. Staff member Hou was very responsible and informed me about driving precautions in Langkawi, helping me get familiar with driving a right-hand drive car in advance. All my questions were promptly answered, giving me great peace of mind. The entire trip in Langkawi went smoothly. Definitely deserving of a five-star rating and the highest praise.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

They arranged a staff to wait at the exit gate with a placard bearing driver's name, so finding them was a total breeze. We were then led to the car, inspected it for any existing damages (slight scratches, dents only). Then we drove away. Easy peasy. The car never gave us any problem during the whole rental period. We found Samavest staff efficient, knowledgeable, polite and would recommend the company unreservedly.

While picking up the car, it is easy to identify the staff on the counter, however, when dropping off the car, the staff was wearing a normal T-shirt. It was hard to know that person is representing Samavest.

Please restrict the number of words per question.

Good and efficient staff and service. Thank you.

Easy to use website. Very user friendly