they did not exceed expectations. The guy at front desk was rude. Apparently it's manditory that you purchase the sun pass and not an option and he simply said it's in the terms and condition. Get it or leave it and go somewhere else. And to top it off the tank was not full.

didn't accept insurance bought on easyrentcars.com, made a contract for a different car and gave the different car, had to go back to correct it. Exterior paint was peeling off, interior car seats had stains

they gave me the car with a little more of half tank of gas and the process to get the car was sooooo long.

Waited for a long time to get car. My insurance wasn’t accepted so had to pay an additional $14.99 for insurance I did NOT want. Extra fees were racked on that were not mentioned prior to pick up. Left a tablet in the car and they denied it was left in car. Would NOT recommend this car rental to anyone!!!! Very dissatisfied!!! Will not return!!!

The gentleman at the counter spoke to spouse in a foreign language, very uncomfortable! The coverage was not transparent!