Was not told I would need copy of my auto insurance declaration page in advance—I had only copied my proof of insurance card . They tried to charge me an extra $22/day for collision insurance that I had. Was able to get hold of my insurance magenta who told them I had collision coverage. But this took a lot of time. I will never use this company again. Also has tank was only 1/2 full.

good company cheap

good prices

6 am open was too late for shuttle transfer to airport

After my long wait, George was Helpful, " EXCEPT when it came to EPASS info...". He said they NO LONGER TAKE CASH - Wrong ! Most U'll need EXACT COINS & were 2 on I 417 who would give Change. I've came to ORLANDO for Years & generally only use 528 to leave & return to Airport so 4-6 TOLLS, yet he SOLD Me 14 days x $10 ea. + TAX. So with a LARGE CREDIT BALANCE on the EPASS, do U REFUND or I must take my TIME to get it from Them? Thanks, JOHN ZINTER

I felt the booking was misleading. I reserved assuming a cost, but ended up paying much more. Net, I could have found for the same price a rental more convenient and closer or at the airport.

Same as above