What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

7-day rental

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Keith Reynolds

Ireland

2-day rental

Reviewed: Mon, Oct 21, 2024

About Easirent: 10.0 /10

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

About QEEQ: 10.0 /10

Sophia Buckle

Ireland

5-day rental

Reviewed: Thu, Sep 5, 2024

About Easirent: 8.0 /10

It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.

About QEEQ: 10.0 /10

M.Tillman

Ireland

10-day rental

Compact | Ford Focus or similar

Reviewed: Wed, Sep 18, 2019

“Reasonable.”

About Easirent: 6.3 /10

Tried to tell us that the automatic car we requested was not available. After a while of questioning this, a car was found that apparently had been repaired. Panel damage where it has obviously been in an accident but drove okay. Other than that little hiccup everything else was fine.

About QEEQ: 10.0 /10

Booked early so no issue with price drop. Booking process was easy.

B.Rolling

Ireland

18-day rental

Full-Size Van | Ford Transit 9 Seats or similar

Reviewed: Tue, Sep 17, 2019

“Terrible from all aspects, picking up, condition, add on prices. etc etc”

About Easirent: 4.0 /10

Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.

Ireland

2-day rental

Intermediate | Kia Optima or similar

Reviewed: Mon, Jul 15, 2019

“The pick up process is very poor and time consuming”

About Easirent: 5.3 /10

The pick up process from Airport to Car location took nearly 1 hour, very poor, as long as my flight.When eventually picked up taken to Hiton Hotel 1st, 15 minute diversion and then back towards airport for car pick up so annoying that Car Pick up near Airport where you start from.When completing paper work for car hire staff advise that additional insurance is required which is 3 times costs of car hire, so not a bargain.Car provided had several dents and passenger door handle broken, looks like repairs are not carried out even though customers have paid for insurnces

What a horrible experience only three days before our wedding!

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