DUBLIN CAR RENTAL REVIEWS

Very satisfied.

Friendly and no pressure to upsell.

No.

Yes great

The overall service was good, and the staff patiently explained everything.

I booked an automatic SUV, but when picking up the car, I was initially given a manual SUV. After discussing with the counter staff and explaining that we couldn't drive a manual, they responded politely and provided a replacement. However, after completing the paperwork again, I found out that the replacement was a small sedan with a very low chassis, not an SUV. Considering road conditions, I insisted on getting an SUV. They informed me that if I specifically wanted an automatic SUV, I would need to wait for one to be transferred from another location. After waiting for more than half an hour and repeating the procedures once more, I finally received an automatic SUV. The entire process took over an hour.

Excellent service.

Excellent! This is the best communication I've had so far, everything was explained very clearly.

The service was acceptable, but communication was an issue. They added extra insurance, which increased the cost in euros.

It's alright, and quite affordable.

They provided a hybrid Yaris SUV, everything went smoothly.

The process was simple, with self-service for car inspection and return. The deposit was refunded quickly. I booked a RAV4, but I was given a Peugeot 5008 instead. It had a spacious interior, was easy to drive, and as a diesel car, it was very fuel-efficient!

Very satisfied

The shuttle bus to the car rental station at the airport is very convenient, and the customer service is excellent.

Very satisfied.

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

Satisfied

Satisfied

The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.

I rented from Hertz in the UK last year, and this time in Ireland as well. Their service is good. It's slightly more expensive than other companies, but they have more locations and good service.