First class service at budget prices

While evaluation the selection of vehicles available, I left my camera case(backpack) in a vehicle I didn't choose. Realizing it 3 hrs later, I tried to call the rental company, with no success. 10 hours later, I returned to the rental office to find the camera case intact, in the office.Very happy to find it.

Using them all the time . I like how easy to do check in and check out . Never had any issues with them . The only think they can improve is sometimes we have a big line and spending extra time to wait at the check in. Check out process is very good and quick .

So far I like it. The best car rental prices and easy to book it.

Counter girl push unnecessary options. Lied about how many toll roads and said cash at tolls was not an option. I tried to call customer help line but it was not available.

Yes my comment would be to regarding their poor advice and lack of returning my questions. I was highly advised / recommended due to US culture to take out the top insurance at a cost of £160 extra. Then told that they could fill the car upon return at a fraction of the cost. Which was a complete lie. I returned the car full, at the cost of £35 then charged over £50. I have emailed fox rentals to ask if I will be reimbursed as I returned the car with a full tank of petrol. They are yet to reply. Very poor.

The counter staff at pick-up are too pushy promoting additional insurance.