Poor

Overall service was excellent. Although they tried to persuade me to buy their insurance, they proceeded normally after I assured them I would take responsibility. However, I booked a Focus but was given a Polo. I feel like they should have provided a Golf instead, haha. That said, the car was very new and clean.

Very satisfied

Nous avons attendu presque 1heure à l’aéroport pour avoir la navette. Mais une fois sur place, tout a été plus rapide.

Parfait

Centauro staff was very rude and unprofessional. We have issues with returning our deposit. They are not returning the deposit. There was a fuel strike/crisis when we hired the car and it was with 20 percent of petrol. We returned with 30 percent and they have charged us the fuel costs, though noted on the Contract. I have no support from Centaurus on this issue though I opened the case but they are not communicating. I feel cheated and will never use the service again. Is there a way to get our money back - they took from us over 70 euros.