insurance purchased when booking.When picking up the car,trying to sell the same insurance again!!!!

On arrival at the airport I had to ask another desk where ABBYCAR was situated and there was no desk as described online. On leaving the terminal a very nice agent had a sign with our name on and we were taken to the office 5 minutes away . The man was very kind and professional and on arrival down an unlit dirt track joked that he wasn’t going to kidnap us ..... The office and pick up was quick and easy however the car he collected us in he handed over to us and we were shocked

The booking process was easy online but clearly not as described so a good case of misrepresentation.

The car was not as described but lower quality. Apart from that all was great.

I paid for a car with 60 40 back seat split so I could fit 3 people and a rented bike in. They didn't have one so my plans were rather ruined. Other thha that it was fine

Was another company that abbycar works with and although the fuel policy was full to full they gave Me the car with empty tank. Also when I dropped the car off they suggested next time to call then directly and not go through your website.