The process was smooth.

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.

I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.

just one staff can communicate with us by english and poor instruction to pick up location

All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.

Excellent website and really easy to book car rental with easyrentcars.

Good service, vehicles in good condition. It'd be informative if they can brief customers how much is needed to fill up the tank, especially when the car is not initially at full tank. We sort of needed to guess how much we need to pay and outdid the tank in the end.