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Live chat Email us Service Code: 9074935222
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Not good for 1st timers

Reviewed: Wed, Sep 11, 2019
About Easirent: 5.0 /10
The wait was long..to pick up n drop off. 1st the shuttle driver picked up a person n dropped them off before taking us to get our rental which was unacceptable. Get to the counter the gentleman was not friendly it was three of us waiting one person working and the person ahead of me had issues,it was late n I was tired. the car needed maintenance hard to drive I think it needed power steering fluid. I dropped off n it was two workers n I waited 30 minutes to just to return a key n sign..The Staff was not very friendly nor helpful..but for the price I guess u get what you pay for.
About QEEQ: 7.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando International Airport

F.Bueno

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Sep 25, 2019
“Gray rental car experience.”
About Easirent: 10.0 /10
As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.
About QEEQ: 10.0 /10

M.Brown

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Intermediate | Nissan Sentra or similar
Reviewed: Sun, Jul 28, 2019
“Very poor!”
About Easirent: 2.0 /10
I did not receive a car. The shuttle bus never came to the airport. So because we waited so long I took my children to the hotel in a taxi. I tried to pick up a car but the following day i was told I could not unless I paid a full rental cost and that I had lost my original payment. I contacted your main office to see if this could change they told me the same. So I contacted my credit card company to pursue a refund as service was not provided! Your poor service meant that for the first 2 weeks of a 3 week holiday I was without a car!

Rita Bell

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Full-Size | Nissan Altima or similar
Reviewed: Wed, Jul 17, 2019
“THE WORST EXPERIENCE EVER”
About Easirent: 2.0 /10
I was never picked up from the airport, charged for a rental that I never received. Each time I called the Orlando office, I was placed on hold and then eventually hung up on, then when calling back, no one would answer the phone. I had to call from a different number to get someone on the line to only be told that they canceled my reservation and I would not be given a refund. This was as of 7/11/2019. Today is 7/17/19 and I have yet to receive a response as to how and when I will be refunded. I contacted the person who referred me to them and advised them to cancel as well.

M.Hackney

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Full-Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Shuttle bus never arrived! I never picked up the car! Noone answered the phone when I tried to call!”
About Easirent: 2.0 /10
We gave up after waiting an hour for a shuttle bus and because after several attempts to reach you, no one answered your phone. We never got the car! This terrible service is totally unacceptable.

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jun 1, 2019
“OK, needs better customer service with pickup and drop off”
About Easirent: 6.0 /10
Had to call 2 times and wait for ~1 hour for pickup. Drop off back to the airport was another 3 min wait. Not acceptable.
About QEEQ: 8.0 /10

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