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Search for FOX RENT A CAR Car Rentals in Salt Lake City

Fox rent a car is cheap but the check out experience is awful and you may not get the car booked

Reviewed: Fri, Sep 20, 2019
About FOX RENT A CAR: 6.3 /10
A mid size car is advertised as suitable for 4 pieces are large luggage. The car provided a Kia Soul can only take 1 large and one small piece if the back seat is occupied. For two people it was fine but should not be used in this category. I also heard the check in clerk tell a client they did not have the seven seater booked available because “We do not have visibility of on line bookings through third party booking sites”. This is appalling and would make me think twice about using them again. The check out service is slow and inefficient. The clerk held on to my credit card and drivers licence for 20 minutes while going to find me the class of car booked. The car did go well and was good value but was full of marks and small dents
About QEEQ: 10.0 /10
Easy to deal with. Price drop protector worked fine but th e difference should be refunded a lot earlier than after completion of the car hire
Intermediate | Toyota Corolla or similar

Relevant Reviews on FOX RENT A CAR SALT LAKE CITY AIRPORT

Liz Louise

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Reviewed: Thu, Oct 4, 2018
About FOX RENT A CAR: 2.0 /10
Fox only has one shuttle bus to and from the airport. When there are many people, you have to wait a long time. The one-way trip from the airport to Fox takes about 15 minutes. Upon arrival, I had to wait for three shuttle buses before I could get on. At the company, I waited more than an hour to complete the paperwork. When I got the car, it wasn't washed, the gas tank was almost empty, and there was a collision mark on the front which they needed to record specially. The fuel level was only at 1/8, and they told us to fill it up ourselves and return it at 1/8. This is very unreasonable... Overall, the experience was very bad. The price wasn't much cheaper either. I strongly suggest choosing a larger company.
About QEEQ: 8.0 /10

R.Wehler

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Small SUV | Kia Sportage or similar
Reviewed: Thu, Oct 13, 2022
About FOX RENT A CAR: 10.0 /10
Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!
About QEEQ: 10.0 /10
Very happy.

A.Hutchings

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Apr 12, 2022
“Reliable Vehicle but made to pay for larger Vehicle”
About FOX RENT A CAR: 9.0 /10
I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.
About QEEQ: 9.0 /10
I didn’t like how I was over charged because of booking through QEEQ by FOX because of the flight change. FOX could care less of helping to accommodate me since I booked through a third party.

R.Hansen

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Sep 11, 2019
“Fox rent a car's customer service is SO SLOW”
About FOX RENT A CAR: 5.3 /10
Counter help lady was very nice but there was a line of 10-12 customers and within minutes the 3 people at the counter went down to 1. Nothing is automated at Fox. don't care that they are the cheapest. There customer service is so bad, we will never use them again

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Full Size | Toyota Camry or similar
Reviewed: Mon, Feb 18, 2019
“Okay”
About FOX RENT A CAR: 6.7 /10
They did a lot of up selling to the point of annoyances
About QEEQ: 8.0 /10

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