Will use again

Rental agent was great.

The car had auto locks but they provided no FOB so I had to manually lock and unloack the car for the duration. Long line at Tampa to pick up. Two of the four employees were chatting so much that only the other two were actually getting customers in and out of there. Less talking.. more working would be a huge benefit!

Always easy to book.

Fox didn't have the car I booked nor a similar car. They give me a smaller size, when I questioned the agent, he became unfriendly. When I went to pick up the car, I saw 2 cars of the model that I booked, but they told me those cars are not ready!!. the condition of the car they give me was terrible, mechanically, the smell, and it did'nt have floor mats, with a hole on the driver side floor. very bad experience.

Vehicle was not clean when we received it. Tires were bald. Low tire pressure alert came on immediately at pickup.

Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!