Great rental company,customer service was very good ,no pressure to upgrade or take extras,Would hig

Acceptable

Unreasonable charges, received a $550 bill which is higher than the rental cost, it's simply robbery!

Very satisfied, see detailed review

It's fine

Extremely dissatisfied. The rental company staff were rude throughout the entire process. They set up various obstacles to prevent us from picking up the car. Tried every possible way to charge us extra fees and attempted to forcefully sell us a full tank of gas at a high price. They refused to give us the car unless we bought it. We've rented cars multiple times in the UK, USA, and Thailand and have never encountered such unreasonable behavior. Even in Japan, where the process is the most complicated and strict, we were treated politely. Very disappointed, this is a company that does not respect its customers.