I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.

English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night

Very easy to find the counter and very satisfied to rent a new car on my trip.

There is a price drop protection syste, it’s user friendly

Car exterior not brand new. Had a few knocks. But inside is great. Aircon is great. Well maintained car. Easy processing.