Very satisfied

Really good, even though my flight was delayed, they waited an extra hour for a small fee. Very satisfied.

No one was at counter upon arrival at Phuket Airport. Had to call and wait for service staff to arrive. Service staff was friendly & efficient though.

Easy to book.

Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.

There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.