Good overall and car was great.

Really easu to use site and simple and quick at pick up and drop off. will use again!

The West Palm Beach location is the worst. Customers wait more that 1 hour just to pick up a car that was already paid.

The I tried to change my pick up and drop off times and was told that I couldn't do that without cancelling and rebooking which cost me an additional $60. The pick up process was horrible and the staff wasn't very friendly. The communication was very unclear about where I could pick up the shuttle at the airport. When I called the number to arrange a pick up it was an automated recording that gave me different information than the email I got and nobody was answering the phone at the branch.

Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

I felt the booking was misleading. I reserved assuming a cost, but ended up paying much more. Net, I could have found for the same price a rental more convenient and closer or at the airport.

Same as above