The people at the pick up desk are rude and we wasted a lot of time at the office. Information as to where to wait for pickup was not clear and when I tried calling the number provided, there was no answer. It took a while before figuring out where to wait for pick up.

This was great. Will surely use it again but not with Surprice Rent a Car.

We read a few comments on different sites with displeased customers, but found our experience very straight forward. No up selling of features a bonus!

Easy online booking and rates much more reasonable that the rental car sites.

Very friendly stuff at the car rental place. I booked a compact class but this type of car has not been available at the pickup location and I was offered no alternative. Furthermore as I hit a bumper, the official seat dealership has listed the damage by 200 euro and the car rental company charged around 470 euro for this damage.

Very friendly, helpful shuttle bus drivers, lovely friendly guy at the desk, no fuss, no trying to sell extras. Good straightforward service

All easy

Like: Had a great time, loving Portugal, people and service
Dislike: Nothing.