Todo estuvo excelente sin ningún contratiempo.

Sin comentario.

1. waiting time at counter 40 minutes. much too long. 2. first vehicle handed to me had cruise control broken. I found out after 15 minutes in the car and returned the car. I was given angoss replacement car. 3. Staff at gate was rude.

Yes, the phone number on the website doesn’t work & I left an item in the car & no phone call to let me know & no return call after 10 calls have been made to the main phone number.

This is the 2nd time I rented from Fox and the service was excellent and accommodating. I wasn't happy with the first car and upgraded the next day and it was done quickly and smoothly.

I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.