I cancelled my reservation because Green Motion asked for a 120 EUR insurance fee and they said if this money is not paid, the basic insurance doesn't cover almost anything, including a damage on the car in a parking place. This money is far beyond the renting fees of the car.

Parking lot should be paved!

Waited over 1 hr .Was difficult to find car on parking lot .We get a key in the office ,could’t find anybody in the garage.Somebody should take us to the parking lot .Return was easy.,but don’t give us any receipt.We are waiting for deposit $900 they took from us.Be sure when you return a car they give you a receipt.

This was the worst experience I ever encountered. The rental office appears to have a scheme established to take advantage of individuals. I was given the car in good condition with various scratches and minor damage, upon my return is when I was unfairly treated. I never used the vehicle for the entire weekend and barely drove the car. Upon check-in the individual inspecting the car identifies to small dots no larger than the tip of a pen. Being such a small dot the check-in individual did not mark the condition report nor did I either. During the check-in I am now required to pay damages to the car for these tiny scratch's. Nor have I received any receipt for the return of the car. I am very displease with the service that has been provided.

Avoid using Green Motion at all costs. They are a fraudulent company that invent damage to the car then even if you have proof the damage was pre existing they still take your money he from your credit card. Google and trip advisor are full of reviews off people saying this and I wish I had read the reviews before using these scumbags sevices