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Excellent ...great customer service. Would definitely recommend Lotus and easyrentcars

Reviewed: Thu, Dec 5, 2019
About Lotus: 9.3 /10
Lotus were superb. Very helpful on pick up, couldn't do enough for us. On return, I filled up the car around 50 Kilometers away. When I got back to the airport, I tried to top up the fuel to full, but there was issues at both garages I tried with accepting UK credit cards. Other travels were also having issues, pumps were not manned. So, I returned the car 85 % full. The guy at Lotus said 'don't worry, you tried, there will be no charge'. If this was the USA I would have been charged a full tank. Thanks you Lotus.
About QEEQ: 10.0 /10
Medium SUV | Dacia Duster or similar

Relevant Reviews on Lotus Lotus Car Rental

Arno Harriman

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Reviewed: Sun, Mar 24, 2024
About Lotus: 8.0 /10
Overall, the service attitude is very good, but the waiting time for picking up and returning the car is a bit long. The car condition is average.
About QEEQ: 10.0 /10

Betty Roosevelt

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Reviewed: Tue, Jun 18, 2024
About Lotus: 6.0 /10
The queue was quite slow. If you're rushing to catch a flight, it's best to arrive early. I used Apple's built-in maps and found them more useful than Google Maps. It's important to buy full insurance and gravel insurance as stones can easily hit the car on the road.
About QEEQ: 10.0 /10

Edison Chamberlain

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Reviewed: Fri, Jun 21, 2024
About Lotus: 8.0 /10
Well-organized rental company
About QEEQ: 10.0 /10

Ian Zacharias

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Reviewed: Sat, Jun 6, 2020
About Lotus: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

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Medium SUV | Dacia Duster or similar
Reviewed: Sun, Mar 22, 2020
“More experience - face up to the untruthful counter staff and unreliability rental car company”
About Lotus: 6.0 /10
It is the worse car rental company in my travelling journey up to now!! Unreliability - I was booked a diesel used car for ten days more journey half-year before in order to economy fuel consumption , but only a gasoline car to be chosen.... Untruthful - The staff mislead much compensated cost instead of the fact as some damage to be found!
About QEEQ: 8.0 /10
It is so easy to use for booking platform and many variety cars to be chosen. There is prompt service and helpful to provide insurance claims form to get ride of my problem.

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