Service are not bad, car conditions need to be improved

The staff had a poor attitude and kept pushing insurance even though I told them I already purchased one. They tried to scare me by saying it wasn't the same and that if there were repairs, they could directly charge over $6000 from my card (though the actual authorization was only $1000, so I don't understand why they claimed over $6000). The vehicle they provided was bad; it lacked power and struggled on uphill roads. When I returned the car to the address listed on the order, the staff lazily told me to drive to another parking lot instead. Driving in the city center was challenging, and I was in a rush. When I finally got there, the entry required a password, but the password they gave was incorrect. I had to drive back to the original address listed on the order. It was an exhausting experience! I've self-driven in many countries before, but I've never encountered such an unreliable rental company. Avoid this company at all costs; it was a hard lesson learned!

Terrible

Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.

Pressured to buy insurance through them even though I already had insurance through another provider

Easy process. Will use again

Very helpful staff , Didn't wait too long

Loved everything My choice of car rentals on my next trip to.sydney