No complaints. The shuttle driver could have been a bit more helpful and personable

K.Wagner

Canada

Reviewed: Tue, Dec 10, 2019

About Routes: 8.7 /10

We had a car that only had 2,000 km on it. Car was clean and ran great

About QEEQ: 8.0 /10

Medium SUV | Nissan Rogue or similar

11-day rental

Relevant Reviews on Routes Ottawa Airport

Renee Adolph

Canada

2-day rental

Reviewed: Fri, Sep 28, 2018

About Routes: 10.0 /10

The location is a bit remote, but there is a shuttle service at the airport.

About QEEQ: 10.0 /10

Canada

5-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Sat, Nov 9, 2019

“EasyRentCars great... routes mediocre service”

About Routes: 9.0 /10

Counter staff were very unfriendly. Not rude but just unfriendly. No attempt to be pleasant at all. Both on pick up and drop off. ( same person) Driver from airport pleasant. Back to airport - again not rude but unfriendly. Like we were bothering him.

About QEEQ: 10.0 /10

No issues. Will use again

Canada

3-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Sun, Jun 2, 2019

“Great price but...”

About Routes: 7.3 /10

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.

Canada

3-day rental

Economy | Toyota Yaris or similar

Reviewed: Mon, May 20, 2019

“Okay”

About Routes: 7.0 /10

15 minute wait for pickup at airport, 20 minute drive to car location because of traffic - should have rented from on-site company