Belle expérience

We did not get the 9-seater car we reserved; instead, we got two small cars. Couldn't find the office for return, and the provided phone number was incorrect and unreachable. Giving an average rating because the rental company finally picked up the car from us.

Returning the car at Marrakech train station was impossible to find via GPS. The staff couldn't clearly explain its location and told me to wait, but after an hour, there was still no response. Thankfully, a local driver helping with our desert tour assisted us. We had to go around for over ten kilometers through narrow alleys before finding a return point. Coming from so far away to Morocco just to waste half a day returning a car affected our desert trip as well! Absolutely not recommended.

They were late when we picked up the car. We waited for more than an hour. Returning the car was even worse as no one showed up, and they didn't answer the phone. We had no choice but to leave the car in the parking lot and the keys inside, otherwise we would've missed our flight.

After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

Had to look around and ask 3 to 4 people where they were located . They were in the car park but there was no visible sign , maybe a sign 10/12 ft high up so people can see where to go . Also drop off location was quite difficult to find . Overall booking and car was good .