CASABLANCA CAR RENTAL REVIEWS

Good service attitude.

Highly satisfied. With the full insurance from QEEQ, there was no upselling at the store. Rented a diesel car, which had strong power and performed excellently on mountain roads. Drove 2,500 kilometers around Morocco in 12 days, spending ¥920 on fuel—very economical. The vehicle had already clocked 50,000 kilometers, but the condition was good, equipped with cruise control, dual-zone air conditioning, and CarPlay support. There were some exterior scratches, which were documented with photos during pickup. The return process did not involve detailed inspections, just a quick check of the trunk tools and spare tire. Using the Waze app for navigation helps with alerts for speed limits and police checks. Possibly due to the high vehicle category, a preauthorization of MAD 21,600 (¥17,000) was charged. The store confirmed releasing the preauthorization on the day of return (and emailed a confirmation), but it took the ICBC all-currency card 20 days to restore the credit limit. Hence the review here.

Very good

Excellent

Excellent

Although my English isn't very good, the staff were always very patient.

The owner was very friendly and provided useful tips for driving locally. Initially, we booked at the airport branch, but since we arrived in the city earlier, we coordinated with the owner and switched to the city branch, which was very convenient. When we had a flat tire on the way, we were able to contact and communicate with them promptly. There were no upselling or hidden charges. Awesome service! We'll definitely choose them again next time.

It was my first time renting a car overseas, and the experience was amazing! At the Casablanca airport, a foreign staff member was already waiting outside holding a sign, providing excellent service throughout. The car handover was very quick, and returning the car was equally smooth and hassle-free. The deposit was refunded the day after I returned to my home country. Overall, for a first-time car rental, everything went perfectly!

Quite satisfied, the process was very quick.

Very good

Quick pickup process and smooth procedures.

The service attitude is excellent. They promptly answer phone calls and direct you to wait under the King Picture at the T1 parking lot.

The rental agency's location is extremely easy to find, just a 3-minute walk from the airport. The service is very professional, making both the pickup and drop-off process incredibly smooth.

Pickup and return were convenient and smooth.

Excellent

There were hidden charges.

Having driven across five continents, this is the best car rental company I've encountered. The service is enthusiastic, the attitude is warm, and the vehicle is in excellent condition. It accompanied us across mountains and seas—truly grateful.

The young staff have a very good attitude, and they only do a general inspection of the car without being overly strict.

Very good and very satisfying.

Very satisfied

Efficient, fast, and professional