Will NEVER again do business with Budget-Avis

It actually exceeded my expectations. Fuel efficient too

Easy to navigate through Will be using it again for sure

Not very satisfied with Budget for deducting money from my credit card for various reasons, even 3 months after we returned the car.

Rented a car from Nov11th to Nov23rd in Cape Town South Africa. At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !! A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??

Having taken the extended insurance i was not really expecting to need it but whilst driving fom PE to East London we were most unfortunate to have the driver side window shattered by a ston. The customer service staff were extremely helpful and a replacement car was waiting at EL Airport by the time I arrived.

It was easy to use

After i left the airport i saw the petrol tank was just below the FULL mark. I only did 74km but when I filled petrol, it took 12.022 litres with a total of R161.34 I brought this up with the person at the drop off point and also showed him my receipt. He promised to adjust and request a refund.