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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

Carter Parker

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Reviewed: Thu, Jan 5, 2017
About Budget: 2.0 /10

Adelaide Rockefeller

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Mini Van | Chrysler Pacifica or similar
Reviewed: Sat, Sep 10, 2016
About Budget: 8.0 /10
Not very satisfied with Budget for deducting money from my credit card for various reasons, even 3 months after we returned the car.

L.Tasse

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jan 5, 2020
“Will NEVER again make business with Budget-Avis”
About Budget: 6.7 /10
Rented a car from Nov11th to Nov23rd in Cape Town South Africa. At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !! A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??

Martin S

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Mini | Kia Picanto or similar
Reviewed: Sun, Aug 18, 2019
“Very convenient, nice service, super little vehicle”
About Budget: 10.0 /10
Counter staff very pleasant and efficient and suggested a more suitable car, which was super! Will use again.
About QEEQ: 10.0 /10
Booking was easy. Communication was great.

Glen S.

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Reviewed: Wed, Sep 19, 2018
“As advertised”
About Budget: 8.8 /10
Like: I received what was advertised
Dislike: The added extra insurance wasn't fully explained by counter staff so I refused it. Luckily I didn't need it.

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