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Live chat Email us Service Code: 9639937122
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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

Griffith Anderson

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Reviewed: Mon, Jun 10, 2019
About Budget: 6.0 /10
The car rental company is very close to the airport, making it very convenient to pick up the car.

Robert Field

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Reviewed: Mon, Sep 1, 2014
About Budget: 8.0 /10
One thing I don't understand: why is the pre-authorization finally charged as a purchase? This is very inconvenient. I heard it takes about 2 weeks to get refunded. Do I have to pay the bank in the meantime?

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Economy | Volkswagen New Vivo or similar
Reviewed: Sat, Aug 24, 2019
“Easy enough”
About Budget: 8.7 /10
Car was fine just a bit slow behind the counter.
About QEEQ: 9.0 /10
Simple enough and was easy as first time using the service.

D.Gerdes

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 12, 2019
“Stress free and affordable”
About Budget: 8.7 /10
Having taken the extended insurance i was not really expecting to need it but whilst driving fom PE to East London we were most unfortunate to have the driver side window shattered by a ston. The customer service staff were extremely helpful and a replacement car was waiting at EL Airport by the time I arrived.
About QEEQ: 9.0 /10
It was easy to use

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, May 13, 2019
“Great booking experience, good car and value, poor customer service from rental provider”
About Budget: 7.3 /10
The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.
About QEEQ: 10.0 /10

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