Good

It's okay, they repeatedly confirmed whether I could drive the car out of Tasmania. I guess they haven't encountered someone renting a car like me before.

Very good

We had to delay picking up the car due to a flight delay, but the staff provided excellent service.

Continue to be pleased with cars hired from East Coast. Always great value. Always supplied with the car requested. Always confident that the car will perform well and has been well-maintained. (Cairns office of East Coast deserve special mention as their cars are always immaculate inside & out!)

Great. Best value.

Nice staff. Smooth pick-up and drop-off process. Close to the airport. Would definitely recommend.

The overall process went good, nothing to complain about except... You are not told right from the start when you make a booking that even if you buy the highest possible insurance, you will still have to pay from your own pocket any damages that might occur in the case of an accident and then way for a refund from the ensurer. This should be much better communicated.