Easy rent cars/ Buchbinder

Friendly service with great attitude.

After landing in Vienna, the car rental counter at the airport was not far. The process was relatively quick. I booked a Polo, but since they ran out of cars, they upgraded me for free to an Opel station wagon. Paid a 1200 Euro deposit, which was lifted the next day after return. Overall, very satisfied with the service, and the process was straightforward.

Right next to the gas station, convenient for refueling when returning the car. However, the car's condition was poor. Despite only having 50,000 kilometers, it lacked power. Even in third gear with the pedal to the floor, it only reached 80 km/h on an incline. I was really worried it might not make it up.

Everything else was fine, but it's very inconvenient that no one was there to assist at the airport.

The staff were friendly, and they upgraded our car upon arrival. When we returned the car in the early morning, there were no staff present, so we parked it in the designated spot and left the keys. The deposit refund process was smooth.