It's okay.

Very satisfied

Best value in car rentals in Venice

Price drop is a plus!

The entire pickup process was appalling. The ticketing system in place doesn't work (people push, miss their numbers and return later) and we had to wait for well over 2 hours past our pick up time. One of the staff members was also quite rude (although the lady who eventually served us was fine). Each customer took so long to deal with - they really need to modify the collection process.

I arrived a minute after midnight at their office, had to wait in the queue anyway, and the was made to pay 45 Euros for "out of normal hours" pick-up of the car (i.e. past midnight). Pathetic...