ITALY CAR RENTAL REVIEWS

The model is a Fiat Panda, the vehicle is in excellent condition with approximately 14,000 kilometers driven. Comfortable to drive, the trunk fits a 28-inch suitcase. Returning the car was very smooth as well. Truly a big company with a reputable brand, highly trustworthy.

Everything went very smoothly. The car was practically new, only six months old. It was a great driving experience. The car was a hybrid, easy to drive and fuel-efficient.

This rental company did not clearly mention the one-way rental fee.

The location was easy to find, everything went smoothly.

Very good.

Satisfied

There were quite a lot of people during peak hours when picking up the car, but overall everything was orderly. Returning the car was very quick; they just checked the fuel charges and whether there were any damages. After signing, it was done. The expected deposit of 500 will be refunded around 7 days. I was upgraded to a larger car, but honestly, the roads in Italy, especially in the mountains and along the coast, are very narrow. A compact car feels more convenient in such situations! Recommended.

The process of picking up and returning the car is very efficient.

Very good and convenient.

The rental company is large and easy to find near the airport. Both pickup and drop-off are quick, and payment with a regular Visa card works smoothly.

The pickup and drop-off process was very smooth.

Very smooth process. However, the Sicily airport branch of the same company is terrible—forced extra insurance purchase and the vehicle did not match the booked model at all.

The car pickup location and the store in Milan are in two different places, quite far apart! Carrying luggage and walking was exhausting; it took at least half an hour.

I booked a Corsa with full insurance from the rental company, but the Corsa wasn't available. They upgraded me for free to a hybrid MG SUV, a domestic car that's quite fuel-efficient. It was a new car with just over 10,000 kilometers total mileage. When picking up the car, they briefly tried to sell road assistance insurance, but when I declined, their attitude remained polite. The process of completing the paperwork and picking up the car was about 600-700 meters apart, and they provided clear instructions which made it fairly easy to find. During drop-off, they mentioned that since I had full insurance, there was no need for vehicle inspection—just hand over the keys and leave. Overall, the experience was pretty good.

Very satisfied.

The receptionist was really sweet and had a great figure.

The rental car company's staff were very friendly, highly skilled, and efficient. However, the car I received had a three-cylinder engine with low power. It was slow to accelerate on the highway and nearly stalled on inclines, which was a bit nerve-wracking.

Returning the car was exceptionally quick and efficient.

Overall, quite satisfactory.

Excellent, I've rented multiple times. The store is easy to find. However, the car pick-up at Bergamo is a bit inconvenient as you need to take a shuttle bus for a short distance. Malpensa is much more convenient.