ITALY CAR RENTAL REVIEWS

The car I got wasn’t the exact model I booked and the trunk was a bit small, but it was actually pretty nice to drive.

Lines were a bit long, but there was no hard selling and the staff stayed professional the whole time.

Overall pretty good experience.

Super convenient and pretty efficient overall.

Car was pretty new, whole process was quick and smooth.

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

Totally satisfied. Great car, very fuel-efficient, and the service was absolutely top-notch. The staff were professional and courteous, overall a perfect experience—I'll definitely book again next time.

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

Absolutely perfect.

They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.

Very satisfied

Everything was great, the whole process went really smoothly.

Service was great, picking up and returning the car was super smooth and efficient.

Overall it was pretty good. The manual car was a bit sluggish, so the power was just average.

The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.

Pretty good overall.

Paid for full coverage on the spot so I didn’t have to leave the €1300 deposit, which was great — drove totally worry-free. They even upgraded the car to a brand-new SUV for free, it only had about 200km on it. The semi-automatic hybrid was super economical, only around 6L per 100km on the highway.

Great service

It was okay overall, just not the car model I really wanted.