It is easy, don’t have to wait for long time, we have a very good Experiences.

Counter staff helpfull. Good team work.

Very good platform.

One of the worst rental experience for me. First the easirent phone line was always busy so I could not ask for a pickup at the airport . After waiting for 1:30 I finally see the shuttle bring some customers so I hop on it . Then the waiting at the counter was over 30 min . When I am at the counter they tell me I need to pay for the transponder which was not indicated in the rental agreement sonit doubles my car location price . Very very bad experience

Had tire that was leaking air and had to immediately turn around and fill up after picking up car, plus had to fill up every day. Key fob was not working correctly and was in fear of key not working and thus being stranded entire trip. Car was dirty, inside and out and had dents and scratches all over it.

The Staffs was. Rude as best. I used a car from Ace

Although I am satisfied with the customer service to an extent I just wanna make you aware that I rented a nissan versa and were given a dodge caravan, and were told once one becomes available they would call and have me to do a swap out. Of course that never happened. Secondly once I returned the vehicle, the agent grab the agreement number off my paper and finished assisting his customer, while I awaited the shuttle van. But never once walked me around the vehicle to inspect for damages. Thirdly I get a text message this morning informing me that I have went over my rental timeframe asking do I want to extend? When the vehicle was returned on yesterday. They need to upgrade!!!