Straight forward

The staff were very nice. This is one of the few rental companies that accept 'UnionPay', which makes it an easy choice for the future. I would recommend it to others as well.

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

Exceedingly helpful and courteous staff who made the check-out and check-in process simple and quick. Also the shuttle bus operators Tom and Justin were just amazing in their attitudes, helpfulness and friendliness, they're a perfect example of excellent customer service.

The shuttle driver to pick us up from the airport didn't have our name on his list. After a lot of huffing and puffing, we got on the shuttle and came to the rental company. This could have been avoided.

All good

Car fuel was 3/4(not full) in pickup, i return it full, they need to make sure they have it full before client pickup