Was surprised they said the car had to either be returned washed or pay extra to wash it...never had that experience before when renting a car!

Waited over 1 hr .Was difficult to find car on parking lot .We get a key in the office ,could’t find anybody in the garage.Somebody should take us to the parking lot .Return was easy.,but don’t give us any receipt.We are waiting for deposit $900 they took from us.Be sure when you return a car they give you a receipt.

I’m satisfied.

I’m satisfied.

The counter staff were generally useful, but not very enthusiastic. The car came with the baby car seat not attached. I was told I will need to clean the vehicle before checkout or face additional charges, but this was not the case when returning the vehicle (mine was a little dusty, from normal use). On checkout, the shuttle van driver was not very helpful, took forever to help us get in the car and initially did not want to help install the baby car seat for us, claiming the law requires I install it, which would’ve taken a few additional minutes as not all baby car seats are the same.