Good, smooth and quick service.

Waited for 2 hours. First told that the issue was with a customer who had returned a dirty car and the upon returning was told there was an issue with the delivery staff. Incompetent staff. Liars and uncompationate staff.

When I arrived, some customers were being told about a €500 fine for exiting the Polish Boarder. With significant TCs such as this, there should be clear signage clearly marked in the office. Also, not all customers will speak English or Polish so TCs should be made available in all languages. You should produce high-level documents for things people need to think about before they leave in all languages - clean the car, leave the same amount of petrol, don't go over the border, do not speed etc. these can be hosted on a website. I ordered a Golf but receive a Toyota. A golf is much better and I couldn't see any Golf's in the car park so I think this was a bit misleading

Scums Returned car without issues on inspection by staff then received email about damages present few hours later I have read some feedback about company which helps​ me understand that that's a fraud

No car, probably never was