Great value

J.Gallinger

Canada

Reviewed: Wed, Aug 1, 2018

About Routes: 9.2 /10

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

Canada

4-day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Aug 5, 2020

About Routes: 6.0 /10

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

About QEEQ: 7.0 /10

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Sep 11, 2019

About Routes: 9.0 /10

difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.

About QEEQ: 10.0 /10

J.DHINSA

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Aug 23, 2019

“Awesome !!”

About Routes: 10.0 /10

Excellent service,

About QEEQ: 10.0 /10

Good Site to book, specially with notification for price drop option.

B.Bancken

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Jun 19, 2019

“Excellent”

About Routes: 9.3 /10

The people at the Routes office went above and beyond for me. When I got to the airport I realized I had forgot my iPad in my rental car. They lady at the counter and phone was very patient and the shuttle driver made an extra trip to bring it to me. He wasn’t even going to take a tip for his trouble until I insisted.

About QEEQ: 10.0 /10