Great value

J.Gallinger

Canada

Reviewed: Wed, Aug 1, 2018

About Routes: 9.2 /10

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.

Economy | Kia Rio or similar

2-day rental

Relevant Reviews on Routes Ottawa Airport

Freda Mackintosh

Canada

3-day rental

Reviewed: Thu, Oct 7, 2021

About Routes: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Canada

4-day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Aug 5, 2020

About Routes: 6.0 /10

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

About QEEQ: 7.0 /10

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

Canada

3-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Sun, Jun 2, 2019

“Great price but...”

About Routes: 7.3 /10

Driver from airport made quite disturbing comments about people’s race and seemed to very much dislike anyone from Toronto. It was uncomfortable being with him in the pickup and return vehicle. Also, car wasn’t washed and there was quite a bit of damage that wasn’t recorded until I pointed it out. Construction at the Routes site was terrible and driver did not ask to help with the bags even though the gravel made luggage wheels unusable.