Great value

They need to improve their customer service

excellent and easy to book.

difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.

Recommend checking tire pressure as this is a key for safety. Driver to and from YOW was excellent.

The location was under construction. The gates were locked so I had to go around them and climb through the construction site. This was my first time at this location. it did NOT look like a rental agency. I dropped it off at night. Felt I left it in an insecure place - outside the fence. Then I climbed the embankment to walk over to the key drop off. Everything was dark. Good thing I knew where to look and that a friend was close by.

Unfortunately it wasn’t the vehicle that I had booked, this is the 4th time booking with routes and each time they give a different vehicle than the one booked.