Great value

When we arrived to pick up the car the price was $60.00 more that what EasyRentCars said it would be plus there were more taxes on top of the 60 more dollars I will not trust what I see anymore.

Wished the price would have been legit.

Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.

service was awesome, shuttle service was quick, and pick up was fast!

Vehicle had major drive line vibration issue. When I returned the vehicle early the staff could not issue a refund and instead directed me to contact their customer service department.

Like: Excellent value and service. Friendly shuttle driver and staff.
Dislike: Nothing negative to report. All positive.